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Terms and Conditions of Sale

Introduction

This purchase is governed by the following standard terms and conditions for consumer purchases of goods over the Internet. Consumer purchases over the Internet are primarily regulated by the Contract Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act, and the E-commerce Act, which provide consumers with non-waivable rights. These laws are available at www.lovdata.no. The terms of this agreement are not to be understood as a limitation of the statutory rights but outline the parties’ principal rights and obligations for the transaction.

These terms and conditions are prepared and recommended by the Norwegian Consumer Authority.

Note: These terms and conditions apply only to consumers (B2C). Separate rules and conditions apply for B2B purchases.

  1. The Agreement

The agreement consists of these terms and conditions, information provided in the ordering solution, and any specifically agreed terms. In the event of a conflict between the information, the specifically agreed terms between the parties take precedence, provided they do not conflict with mandatory legislation.

The agreement will also be supplemented by relevant legal provisions governing the purchase of goods between businesses and consumers.

  1. Parties

The seller is ROBITO AS, FOSSANVEIEN 730, 3175 RAMNES, POST@ROBITO.NO, Tel: 951 55 488, Org: 916083033MVA, hereinafter referred to as the seller.

The buyer is the consumer who places the order, hereinafter referred to as the buyer.

  1. Price

The stated price for the goods and services is the total price the buyer shall pay, exclusive of VAT. This price includes all taxes and additional costs. Any additional costs that the seller has not informed about before the purchase shall not be borne by the buyer.

All prices are imported and calculated based on our prices from Schreuders Sport. If there is an error in this calculation, import, or prices from there, the customer may choose to pay/receive the difference or cancel the agreement without costs.

  1. Conclusion of Agreement

The agreement is binding for both parties when the buyer has sent their order to the seller.

However, the agreement is not binding if there has been a typographical or input error in the seller’s offer in the ordering solution in the online store or in the buyer’s order, and the other party realized or should have realized that such an error existed.

  1. Payment

The seller may demand payment for the goods from the time they are sent from the seller to the buyer.

If the buyer uses a credit or debit card for payment, the seller may reserve the purchase amount on the card upon ordering. The card will be charged the same day the goods are shipped.

When paying by invoice, the invoice will be issued to the buyer upon shipment of the goods. The payment deadline is stated on the invoice and is at least 10 days from receipt.

Buyers under 18 years of age cannot pay by subsequent invoice.

  1. Delivery

Delivery is considered to have occurred when the buyer, or their representative, has taken possession of the goods.

If the delivery time is not stated in the ordering solution, the seller shall deliver the goods to the buyer without undue delay and no later than 30 days after the customer’s order. The goods shall be delivered to the buyer unless otherwise specifically agreed between the parties.

  1. Risk of the Goods

The risk for the goods passes to the buyer when they, or their representative, have received the goods in accordance with point 6.

  1. Right of Withdrawal

Unless the agreement is exempt from the right of withdrawal, the buyer may withdraw from the purchase of the goods in accordance with the Right of Withdrawal Act. Separate rules apply for business purchases.

The buyer must notify the seller of the use of the right of withdrawal within 14 days from the start of the deadline. All calendar days are included in the deadline. If the deadline ends on a Saturday, public holiday, or holiday, the deadline is extended to the next working day.

The withdrawal period is considered met if the notification is sent before the end of the deadline. The buyer bears the burden of proof that the right of withdrawal has been exercised, and the notification should therefore be in writing (withdrawal form, email, or letter).

The withdrawal period starts:

  • For the purchase of individual items, the withdrawal period runs from the day after the item(s) are received.
  • If a subscription is sold, or the agreement involves regular delivery of identical goods, the period runs from the day after the first shipment is received.
  • If the purchase consists of several deliveries, the withdrawal period runs from the day after the last delivery is received.

The withdrawal period is extended to 12 months after the expiry of the original period if the seller does not inform about the right of withdrawal and the standardized withdrawal form before the conclusion of the agreement. The same applies in the absence of information about conditions, deadlines, and procedures for using the right of withdrawal. If the trader provides the information during these 12 months, the withdrawal period still expires 14 days after the day the buyer received the information.

When using the right of withdrawal, the goods must be returned to the seller without undue delay and no later than 14 days from the notification of the use of the right of withdrawal. The buyer covers the direct costs of returning the goods unless otherwise agreed or the seller has failed to inform that the buyer must cover the return costs. The seller cannot charge a fee for the buyer’s use of the right of withdrawal.

The buyer may try or test the goods in a proper manner to determine the nature, characteristics, and function of the goods without the right of withdrawal being lost. If testing or trying the goods goes beyond what is reasonable and necessary, the buyer may be liable for any reduced value of the goods.

The seller is obliged to refund the purchase amount to the buyer without undue delay and no later than 14 days from the seller received notification of the buyer’s decision to use the right of withdrawal. The seller has the right to withhold the payment until they have received the goods from the buyer or until the buyer has provided documentation that the goods have been sent back.

  1. Delay and Non-Delivery – Buyer’s Rights and Deadline for Claims

If the seller does not deliver the goods or delivers them late in accordance with the agreement between the parties, and this is not due to the buyer or circumstances on the buyer’s side, the buyer may, according to the rules in Chapter 5 of the Consumer Purchases Act, under the circumstances, withhold the purchase amount, demand fulfillment, cancel the agreement, and/or claim compensation from the seller.

In the event of a claim for breach of contract, the notification should, for evidentiary purposes, be in writing (e.g., email).

Fulfillment

The buyer may uphold the purchase and demand fulfillment from the seller. However, the buyer cannot demand fulfillment if there is an obstacle that the seller cannot overcome, or if fulfillment would cause such a great inconvenience or cost to the seller that it is significantly disproportionate to the buyer’s interest in the seller fulfilling. If the difficulties disappear within a reasonable time, the buyer may still demand fulfillment.

The buyer loses the right to demand fulfillment if they wait unreasonably long to assert the claim.

Cancellation

If the seller does not deliver the goods at the delivery time, the buyer shall urge the seller to deliver within a reasonable additional period. If the seller does not deliver the goods within the additional period, the buyer may cancel the purchase.

However, the buyer may cancel the purchase immediately if the seller refuses to deliver the goods. The same applies if delivery at the agreed time was crucial for the conclusion of the agreement, or if the buyer has informed the seller that the delivery time is crucial.

If the item is delivered after the additional period set by the consumer or after the delivery time that was crucial for the conclusion of the agreement, the claim for cancellation must be made within a reasonable time after the buyer became aware of the delivery.

Compensation

The buyer may claim compensation for losses incurred as a result of the delay. However, this does not apply if the seller proves that the delay is due to an obstacle beyond the seller’s control that could not reasonably have been taken into account at the time of the agreement, avoided, or overcome its consequences.

  1. Defect in the Goods – Buyer’s Rights and Complaint Deadline

If there is a defect in the goods, the buyer must notify the seller within a reasonable time after it was discovered or should have been discovered,